Have had this gaming chair for a little while now and its been awesome! One thing that has given me issues in the past with gaming chairs is the creaky noises they make after a short while. I have no weird creaks coming from this chair thus far and I love it. The lumbar pillow and head rest are comfortable. At first I had issues with the headrest, but this chair has the ability to move just the back piece higher or lower and with that adjustment the headrest is at a perfect height for me now. Assembly was very easy. I had no issues at all putting this together. The cushion is a little more firm than my last chair, but I think that is because a little more firmness allows the chair to be more comfortable for longer periods of time. I have not gotten sore or achy no mater how much time I have sat in this chair. The quality of the chair is great. I currently weigh 220lbs and this chair handles the weight as if I were 100lbs. All in all I am extremely pleased with this gaming chair. This chair is the best bang for your buck. I highly recommend it!